Shipping Policy

United States

Shipment processing time

All orders are processed within 1-2 business days

Orders made on Friday after 1 p.m. will be shipped out on Saturday. Orders made on Saturday will be shipped out the following Monday.

Shipping rates and delivery estimates

Shipping charges for your order will be calculated and displayed at checkout. Estimated delivery times are based on ship date.

 

Shipment method	Estimated delivery time	Shipment cost
First Class	3-6 business days	Varies with package weight
Priority Mail	2 business days	Varies with package weight
Priority Mail Express	1 business day	Varies with package weight

 

Shipment confirmation and order tracking

An e-mail will be sent with tracking information, when package is shipped.

 

Delayed or Lost Orders

A parcel is considered lost after it had been in the postal system for a period of 15 business days for US orders and 21 business days for international orders. We are not responsible for delays caused by the courier. However, we aim to provide excellent customer service. Please contact us if your item has not been received within the specified time above. A replacement order may be dispatched for qualifying orders.

 

Damages

If you received your order damaged, please contact us with the details regarding the damaged item(s).

International Shipping Policy

DHL and UPS are used to ship orders internationally to Canada. Shipping times and cost vary with postal code and package weight.